WOW! That was quite the storm last Friday! I was driving north on Upper James Street as the storm was approaching and when it was overhead I saw cloud formations that I had never seen before. I thought the sky was going to open up and a funnel cloud come down and swoop me away to Kansas.

We are still talking about Ultimate Service® this month and I would like to share a couple stories with you about great service.

The first story is about the city workers that came down our street in south central Hamilton on Friday evening. Now I know many residents are disappointed with the response to the storm by the City of Hamilton, but the two men who came down our street to remove fallen branches and trees deserve our thanks for a job well done.

These guys were working in total darkness, driving rains, and in dangerous conditions to clear the street shortly after the worst of the storm had hit. I am sure those workers continued on through the night and into Saturday trying to make our streets safe again.

The second story took place on Saturday when much of our neighbourhood was still without power, and most businesses were closed. I witnessed a very resourceful business owner who wasn’t going to let a little power outage stop him.

I was driving by his barber shop when I noticed he had pulled one of his barber chairs onto the sidewalk in front of his shop and was cutting hair for his regular Saturday clients. He had rigged up his electric clippers to a car battery!! He was not going to disappoint his clients.

I think these are to great examples of Ultimate Service® and how some people will do whatever it takes to make sure their client is satisfied. If you’re looking for Ultimate Service® for your real estate needs be sure to talk one of our real estate professionals at Coldwell Banker Pinnacle Real Estate, Brokerage.

Again I ask our readers to share their stories of the great customer service they may have experienced. Enjoy the rest of your summer!

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