We periodically recognize our sales reps for Ultimate Service and for sales performance. I think we have been remiss in that we do not recognize our support staff, so when better than Administrative Professionals Week?
We are very fortunate to have a group of professional, experienced support staff who keep us on track. We all see them day after day answering phones, processing listings, processing sales, creating marketing materials, paying us, and other brokers, but what we maybe don’t think of are the other ‘invisible’ things they do.
- They are the ‘face’ of Coldwell Banker Pinnacle Real Estate. Our customers and clients often speak to, or meet them first, and first impressions DO matter.
- At times, they speak to our clients more than we do – making appointments for showings, and more
- They also take the flak when we perhaps have not been in touch as much as we should…
- They keep track of where everyone is – you – managers – your clients…
- They keep track of your paperwork, even when you don’t…
- They help you promote yourself and your listings
I hope you can take a moment out of your day and thank these ladies for all that they do. We would be lost without them.
My personal thank you goes out to Laura, Coyanne, Carolyn, Ellie, Kelly, Debbie, Cathy, Lola and Katharine. You are all ULTIMATE SERVICE providers, and should be recognized every day for all you do.